Continental Appointment Policy

WHAT ABOUT THOSE DROP OFF TIMES

Why schedule an appointment when there is so much difference between when the vehicle is dropped off and before work begins?

The scheduled time provides space for your Service Consultant to listen to, understand, and to properly articulate your service needs for our service technicians and warranty claims.

In addition, a scheduled appointment offers staffing guidance to be sure we have a properly credentialed service technician available to address your service needs expertly and efficiently.

We make every effort to offer fast, efficient service for everyone but we prioritize service needs for vehicles with an appointment first.

It is our sincere desire to offer truly exceptional service, with speed and quality you expect.

We appreciate your business. Thank you.